> ## Documentation Index
> Fetch the complete documentation index at: https://docket.hypertext.studio/docs/llms.txt
> Use this file to discover all available pages before exploring further.
# Teams
> The units that own work, each with its own workflow, cycles, and triage queue.
Support. Engineering. The Berlin chapter. One team is a completely normal number.
## What a team owns
Support runs Triaged → Waiting on customer → Resolved. Engineering names its own set. See
[Labels and statuses](/docs/guides/concepts/labels-and-statuses).
Each team picks its own length. Support runs a month, Engineering runs two weeks. See
[Cycles](/docs/guides/concepts/cycles).
Docket lists new work here until someone files it.
## You cannot assign work to a team
You assign to a single **Actor**, one person or one agent. Every task has a short answer to "who
is doing this".
Leave work unassigned in the team's triage queue until you assign a person.
## Teams and tasks
Every Task belongs to a workspace **and** a team. The team gives it the statuses it moves through
and the triage queue it waits in.
A task's project is optional. Its team is required.
## Teams and permissions
A team is a valid target for a [grant](/docs/guides/concepts/workspaces#control-access).
Give "Volunteer" `contribute` on the Berlin chapter and `view` on Engineering, and each grant
applies to that team's work.
## Creating a team
Create and manage teams in **Settings → Members & Access**. Set workflow states in
**Settings → Statuses** and cycle cadence in the team's own settings.
A team is for people who share a process. For a bounded piece of work, create a
[Project](/docs/guides/concepts/projects).